FAQ

1)   WHY IS MY CANDLE CHANGING COLOR?
Because we use 100% natural soy wax and natural oils, you may experience  discoloration in you candle ( pink or yellow). This does not effect the performance at all. Just make sure to keep it out of heat and sunlight.
 
2)   HOW DO I TAKE CARE OF MY CANDLE?
Click this link for more info.
 
3)   HOW DO I AVOID TUNNELING
Always make sure to light your candle for at least 1 1/2 hours to avoid tunneling and losing the wick. 
 
4)   WHAT DO YOU USE TO FRAGRANT MY CANDLE/ SPRAY?

Follow this link to find out more info on our fine fragrance oils.

5) HOW LONG DOES IT TAKE TO RECEIVE MY ORDER?
5-7 Business days from purchase. 
 
6)   ARE THEY VEGAN AND ORGANIC?
Our candles are 100% natural and organic. Our products have not been certified as vegan, although we do not use any animal-derived ingredients.
 
7)   CAN I RETURN MY ORDER?
Follow this link for a detailed answer.
 
8)   CAN MY NAME BE ADDED TO THE CANDLE?
YES! Please contact us for more info.
 
9)   DO YOU OFFER SAMPLES?
Yes we do! Please contact us for more info.
 
10) WHAT’S MY CANDLE/ ROOM + LINEN SPRAY’S LIFE SPAN?
In order to keep the fragrant smell of your candle/ Spray, we recommend using it within a year.
 
11) DO YOU OFFER DISCOUNT’S?
YES! We offer free shipping on all order’s $50 and up as well other yearly discount’s. Subscribe  to receive them.
 
12) DO YOU DONATE CANDLES OR SPRAY’S?
Yes! Please contact us for more info.
 
13) WHY DOESN’T MY CANDLE SMELL STRONG?
Not every candle size is made for every room. 9 oz candles are perfect for a small room while our new 13 oz candles are perfect for bigger and open rooms.
 
14) WHERE CAN I USE MY ROOM/ LINEN SPRAY SPRAY?
Linen and room sprays are perfect for clothing, bedding, bathroom and if needed skin safe (not to be used internally).